This website is operated for promotional, informational, and ecommerce purposes related to The Path of Pain. The site may display faction news, event listings, videos, gallery images, member profiles, social links, Relic Shop products, order tracking, and related communications.
Contact
For privacy questions, order questions, correction requests, deletion requests, or other site-related requests, contact us at thepathofpain13@gmail.com.
Relic Shop
The Relic Shop is the shop operated through this website. Orders placed through the Relic Shop use Stripe Checkout for payment processing, and The Path of Pain handles order review, fulfillment coordination, shipping updates, and customer support for those orders.
Print-on-demand order processing
Some Relic Shop products may be print-on-demand items produced and shipped through Printful or another production partner. When a Relic Shop order contains a print-on-demand item, the information needed to produce, ship, track, and support that item may be sent to the production partner. This may include your name, shipping address, contact information, purchased item details, product variant, order number, and shipping method. Payment card information is handled by Stripe Checkout and is not sent to Printful by this website.
Information we collect
When you browse the site, we may process basic technical information such as browser type, device information, pages visited, referring page, approximate location derived from IP address, consent preferences, cart behavior, and interaction data. Optional analytics and external media only load according to your consent choices where required.
When you place an order through the Relic Shop, we collect the information needed to process, fulfill, support, and track that order. This may include your name, email address, phone number when provided, shipping address, order number, purchased items, order status, shipping provider, tracking number, and customer service notes. Payment card information is handled by Stripe Checkout and is not stored on this website.
When you use the order tracker, you may enter your order number, email address, and shipping ZIP code. This information is used to locate and display your order status.
How we use information
We use information to operate the website, remember privacy choices, keep the cart working, display public content, process Relic Shop orders, send order confirmations and status updates, coordinate in-house and print-on-demand fulfillment, ship merchandise, provide order tracking, prevent abuse, maintain security, respond to requests, keep required records, and understand site performance when analytics consent has been provided.
Legal bases and legitimate purposes
Depending on your location, our processing may be based on your consent, performance of a transaction, compliance with legal obligations, security needs, or legitimate interests such as operating the site, fulfilling orders, preventing fraud, protecting the website, and improving the experience.
Cookies and browser storage
Essential browser storage may be used for core functionality such as privacy choices, cart behavior, order flow, panel state, and secure session behavior where applicable. Optional analytics and external media only load according to your consent choices. You can change those choices using the Your Privacy Choices link in the footer.
Third-party services
We may use service providers such as Stripe for payment processing, Printful for print-on-demand production and shipping, USPS or UPS for shipping, email services for order communications, Google Analytics if enabled by consent, and embedded media providers such as YouTube, TikTok, X/Twitter, or similar platforms if external media consent is enabled. These providers process information according to their own policies and only receive information needed for their service.
Payment security
Relic Shop payments are processed through Stripe Checkout. Card numbers are entered on Stripe's checkout system and are not stored by this website. This website receives order and payment status information needed to confirm, fulfill, and support the order.
How information is protected
Order-related personal information stored by this website is protected with security controls including restricted access and encryption where implemented. No online system can be guaranteed perfectly secure, but we take reasonable steps to limit access and protect customer data.
Retention
Order records are retained for as long as reasonably needed to fulfill orders, provide customer support, maintain business records, resolve disputes, prevent fraud, and meet tax, accounting, or legal obligations. Consent preferences may remain in your browser until cleared, expired, or updated by you.
Your rights and choices
Depending on where you live, you may have rights to request access, correction, deletion, restriction, portability, withdrawal of consent, or information about how your personal information is used. California residents may also have rights to know, delete, correct, opt out of certain sharing, and not be discriminated against for exercising privacy rights. We do not sell personal information. To make a request, contact thepathofpain13@gmail.com.
Children
This site and shop are not directed to children under 13. Orders should be placed by adults or with appropriate parental or guardian involvement.
Changes
This policy may be updated as the site, shop, services, or legal requirements change. The updated policy will be posted on this website.
